Thank you for choosing Ethereal Juices! We appreciate your business and are committed to delivering a seamless shopping experience. Please take a moment to review our Shipping Policy, which outlines important information about shipping methods, delivery times, and related details.
1. Shipping Locations
We currently offer shipping within the United States and select international destinations. Please note that international shipping may be subject to additional fees and customs duties, which are the responsibility of the customer.
2. Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. We strive to ship orders as quickly as possible, and processing times may vary during peak seasons or special promotions.
3. Shipping Methods
We offer the following shipping methods:
4. Shipping Costs
Shipping costs are calculated at checkout based on the selected shipping method, delivery location, and order weight. Free shipping may be available for qualifying orders or promotional periods. Please refer to the checkout page for specific shipping cost details.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS, depending on the contact information provided during checkout. You can use this tracking number to monitor the status and estimated delivery date of your package.
6. Delivery Delays
While we strive to meet our estimated delivery times, please understand that unforeseen circumstances such as weather conditions, shipping carrier delays, or customs procedures may cause delays beyond our control. We appreciate your patience in such situations.
7. Lost or Damaged Items
In the event that your order is lost or arrives damaged, please contact our Customer Support team within 30 days of receiving it. We will work with you to resolve the issue promptly.
8. Returns and Refunds
For information about returns and refunds, please refer to our Return Policy page.
